Search found 534 matches

by support
Tue Feb 03, 2026 10:19 am
Forum: macOS
Topic: Problems starting Lightning Controller II on Mac OS (Intel Mac, 2019)
Replies: 2
Views: 23

Re: Problems starting Lightning Controller II on Mac OS (Intel Mac, 2019)

Hello,
Could you please confirm that you followed this installation procedure for the software ?
viewtopic.php?t=340
by support
Tue Feb 03, 2026 10:16 am
Forum: macOS
Topic: efk_usb library not found
Replies: 1
Views: 19

Re: efk_usb library not found

Hello,
Sorry for the delay, we missed your post :-(
Could you please confirm that you followed this installation procedure for the software ?
viewtopic.php?t=340
by support
Tue Feb 03, 2026 10:05 am
Forum: macOS
Topic: How to install our software on macOS
Replies: 0
Views: 18

How to install our software on macOS

Our macOS software is distributed as a .dmg file.
Two versions are available: Apple Silicon (M1 and newer) and Intel-based Macs.
Be sure to install the version that matches your Mac.

1. Open the DMG file
Double-click the .dmg file you downloaded.
A new window will open, showing a folder named ...
by support
Mon Feb 02, 2026 10:49 pm
Forum: 3DView
Topic: One color PAR not responding [fixed]
Replies: 8
Views: 101

Re: One color PAR not responding [fixed]

Voici ce qu'on voit avec vos appareils corrigés sur notre PC



Veuillez svp faire la même chose sur au moins 2 PC différents et confirmer que la 3D n'affiche rien sur vos 2 PC.
by support
Sun Feb 01, 2026 10:20 am
Forum: DMX fixture profile request
Topic: Chauvet DJ - Cosmos HP
Replies: 1
Views: 22

Re: Chauvet DJ - COSMOS HP

Hello,

The profile is done.
by support
Fri Jan 30, 2026 11:16 pm
Forum: 3DView
Topic: One color PAR not responding [fixed]
Replies: 8
Views: 101

Re: One color PAR not responding [fixed]

On a fait le test dans Generator, avec un seul appareil à la fois.
Pas dans Boards.
by support
Fri Jan 30, 2026 4:17 pm
Forum: 3DView
Topic: One color PAR not responding [fixed]
Replies: 8
Views: 101

Re: 3D View not updating

Bonjour,
Merci pour les fichiers.
Voici comment configurer le PAR qui a une seule couleur, afin qu'il soit ok dans 3DView.
Image

Image

Le second PAR RGB fonctionne bien ici.
by support
Fri Jan 30, 2026 9:47 am
Forum: Setup - Generator
Topic: Shift slider expectations
Replies: 3
Views: 85

Re: Shift slider expectations

The "shift" slider is to define a movement delay between the the square white dots.

To spread the yellow round dots, you have to use the "Fan point" menu.
https://i.ibb.co/sdrkH5Lg/fan-point.png
However, you need more than two selected fixtures (yellow dots) for the other fixtures to be spread ...
by support
Wed Jan 28, 2026 11:43 pm
Forum: 3DView
Topic: One color PAR not responding [fixed]
Replies: 8
Views: 101

Re: 3D View not updating

Bonjour,

Veuillez SVP poster un lien de téléchargement du ZIP de votre lightshow et on va regarder ça.
viewtopic.php?t=47
by support
Wed Jan 28, 2026 3:21 pm
Forum: DMX fixture profile request
Topic: Erreryht - COB PAR stage light
Replies: 1
Views: 52

Re: Erreryht COB PAR stage light

The profile is done.