Search found 452 matches

by support
Fri Nov 07, 2025 3:25 pm
Forum: General software
Topic: Perte du board
Replies: 1
Views: 5

Re: Perte du board

Le bouton "+" est censé "ajouter" et pas "supprimer".
Vous pouvez nous envoyer un zip de votre lightshow ?
(viewtopic.php?t=47)
On va regarder ça.
by support
Fri Nov 07, 2025 8:51 am
Forum: iOS
Topic: D1024W-Connection doesn’t work with new ipad [fixed]
Replies: 9
Views: 695

Re: D1024W-Connection doesn’t work with new ipad

We did our best to fix your problem as quick as possible.
It however took us 24 hours.
And then we had to wait 24 more hours that Apple release the new version of our app in App Store (they do a bunch of security checks).

It is difficult to make faster.
It would have been nice if you could have ...
by support
Wed Nov 05, 2025 11:44 pm
Forum: Android
Topic: no puedo conectar el celular
Replies: 1
Views: 31

Re: no puedo conectar el celular

Hello,

To control your lights with our software on your Android / iOS smartphone, you have to install the Android / iOS version of our software on your smartphone.
by support
Wed Nov 05, 2025 10:45 am
Forum: iOS
Topic: D1024W-Connection doesn’t work with new ipad [fixed]
Replies: 9
Views: 695

Re: D1024W-Connection doesn’t work with new ipad

The new version of our "TheLightingController" app is now available in "App Store".

Please update your app, try connecting to the interface again, and let us know the result
by support
Tue Nov 04, 2025 11:28 am
Forum: iOS
Topic: D1024W-Connection doesn’t work with new ipad [fixed]
Replies: 9
Views: 695

Re: D1024W-Connection doesn’t work with new ipad

The Apple status of our "new version" app is now "Waiting for Review".
Apple says it can take 48 hours, our experience says most of the time it takes less than 24h.
We keep you tuned.
by support
Tue Nov 04, 2025 11:11 am
Forum: iOS
Topic: D1024W-Connection doesn’t work with new ipad [fixed]
Replies: 9
Views: 695

Re: D1024W-Connection doesn’t work with new ipad

We found a possible problem.
We submit to Apple a new version which fixes the problem now.
It will take some time for Apple for the validation process and then to publish it.
We will keep you informed.
by support
Tue Nov 04, 2025 10:47 am
Forum: iOS
Topic: D1024W-Connection doesn’t work with new ipad [fixed]
Replies: 9
Views: 695

Re: D1024W-Connection doesn’t work with new ipad

Hello,

Unfortunately, we got no feedback from "ImpromptuTheatre".

So if we right understood the situation is:
- app "D1024W" on iOS: OK
- app "D1024W" on Android: OK
- app "TheLightingController II" on iOS: NOT OK
- app "TheLightingController II" on Android: OK

This is odd because the two iOS ...
by support
Fri Oct 31, 2025 9:16 am
Forum: General software
Topic: Version 0.1.26 / 0.1.22 [done]
Replies: 5
Views: 830

Re: Version 0.1.26 / 0.1.22 [done]

Bonjour,

Nous sommes sur des technologies très récentes, alors on le paye un peu parfois avec le retard des platformes pour la mise en conformité avec ces nouvelles technologies.
Ces procédures devraient se simplifier sous peu. Nous sommes désolés que tout n'ai pas été simple au moment où vous en ...
by support
Wed Oct 29, 2025 3:51 pm
Forum: Live - Board
Topic: Insérer plusieurs bouton generator
Replies: 4
Views: 682

Re: Insérer plusieurs bouton generator

Les fichiers sont classés par ordre alphabétique avec distinction des minuscules / majuscules.

Ceci dit, vous faites peut-être allusion à la possibilité de saisir une(des) lettre(s) de l'alphabet afin d'ajuster l'ascenseur pour visualiser directement les fichiers (?)
On prend note aussi de ça.
by support
Wed Oct 29, 2025 9:51 am
Forum: Live - Board
Topic: Insérer plusieurs bouton generator
Replies: 4
Views: 682

Re: Insérer plusieurs bouton generator

Bonjour,

Non ce n'est pas possible :-(
Désolé pour ça.
On prend note du problème.