Problem with a sound file (delay, wave form) [fixed]

[sebastian]

Good evening,
I have a problem with playback in the timeline. When I start the timeline, the light tracks are fine, but the music is delayed by 2-3 seconds. I use music in WAV format (PCM 16 bit, 44100 Hz, stereo). I know that the program has a different encoder than other audio software. I read about it on the forum, but I don't know how to fix it. Thank you.

[support]

Could you please send us the audio file + a ZIP of your lightshow via wetransfer ?
(viewtopic.php?t=101)
We will check that.

[sebastian]

The problem persists in all light shows, even if I create a completely new one and only import music, the problem still persists:

Music: https://we.tl/t-F4X9a7Gm5f

I also used the first version of the software, where I used the timeline once and had the same problem.

[support]

You sent only the audio file without your lightshow, so we tested only the audio file, and it works ok here.

We suspect a Codec problem in your system.
We suggest you to install "K-Lite Codec pack": https://www.codecguide.com/download_kl.htm .

[SmallFrog127]

You sent only the audio file without your lightshow, so we tested only the audio file, and it works ok here.

We suspect a Codec problem in your system.
We suggest you to install "K-Lite Codec pack": https://www.codecguide.com/download_kl.htm .

Hello!
I am having the same issue i believe. I installed a Ubuntu equivalent of the codec and I am still having issues. I noticed in the console it said "

Code: Select all

Failed to initialize QMediaPlayer "Not available"
TimeLine::loadWaveForm : m_audioDecoding timeout

" when I tried importing the .wav file. The wave form is still not showing up nor is it playing. I hope this helps.

[support]

If we right understand, these problems (wave file not visible and error message) are with the file stored here: https://we.tl/t-F4X9a7Gm5f (?)

FYI, no problem with this file here on our Debian system, and Debian is quite close to Ubuntu.
We will however investigate based on possible differences.

[support]

Could you please tell us the exact version of your Ubuntu system ?
And the processor (Intel, Arm) ?

[sebastian]

I installed https://www.codecguide.com/configuratio ... rsion=1930 and the problem is solved. It works perfectly for all songs, regardless of type.

Thank you very much.

[support]

Good news !

Thank you for the feedback.