Driver issues

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Jonathan
Posts: 2
Joined: Tue May 27, 2025 5:15 pm
Location: Germany

Driver issues

Post by Jonathan »

Hi, I tried to install the drivers for the newest version of the software and couldn’t get further than this error:
Screenshot 2025-05-27 171925.png
Screenshot 2025-05-27 171925.png (18.32 KiB) Viewed 44 times
P.S.: Falls jemand bereit wäre, sich für weitere Rückfragen zur Verfügung zu stellen (bevorzugt auf Deutsch), würde ich mich sehr freuen. Ich habe bisher noch nicht mit dieser Software gearbeitet, benötige aber ihre Möglichkeiten für ein Schulmusical...
support
Site Admin
Posts: 374
Joined: Wed Jan 17, 2024 12:30 pm

Re: Driver issues

Post by support »

Hello,

Please tell us the details of the Operating System and the processor (Windows 10 / 11, 32bits / 64bits, Intel / other).
And we will check that.
Jonathan
Posts: 2
Joined: Tue May 27, 2025 5:15 pm
Location: Germany

Re: Driver issues

Post by Jonathan »

Thanks for the fast response! I have a Windows 11 machine with an Intel i7-14700K and an RTX 4070 Ti. Is that everything needed?
support
Site Admin
Posts: 374
Joined: Wed Jan 17, 2024 12:30 pm

Re: Driver issues

Post by support »

Hello,

Thank you for these details.

We're talking to Microsoft to find out if they've recently added a new security feature in addition to the digital signature.
Every time we send them a message, they take between 3 and 5 working days to reply :-(
So it may take a while.
We'll keep you posted.
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