Trouble getting boards to work

[Nick_le_Rock]

Hello.
I can't seem to get boards to work. I have watched all the tutorial videos and read the through the manual, but it didn't help.
For starters, I am only using my Chauvet SlimPAR Q12 to set up my rig and test everything and figuring out how everything works.
I get my lights working by using the fader section of the software. I can also get them to work using the generator section.
Within boards, I just want to be able to get basic colours and dimmers working. I'm sure I'll be able to get going from there, but I can't even get that right.
Any suggestions eould be greatly appreciated.

[support]

Hello,
Please post a link to download your lightshow (viewtopic.php?t=47).
We will check that.

[Nick_le_Rock]

Sorry for the late reply. I had to work and revert back to ShowXpress 9 for the time being.

Here is the link to the show:
https://we.tl/t-FV2btzZCWv

Thanks.

[support]

The profile "SlimPAR Q12" in your lightshow have some errors.
Please try with the attached one (replace it in the folder "../YourLightshow/fixtures/").

If you need something else, please let us know.

[Nick_le_Rock]

Thank you for the response.

1. Will you please elaborate on what the errors were and how to fix or prevent them?
2. I have downloaded the attached file, but I still don't get my boards to work.

Thanks
Nick

[support]

Will you please elaborate on what the errors were and how to fix or prevent them?

The most important is the channel with the "strobe" effect. It must be called "shutter". And the channel "shutter" can have the levels "open", "strobe", and "closed".
That said, if you want, you can simply post a DMX fixture profile request with the PDF manual of your fixture here: viewforum.php?f=33 , and we will do the profile for you.

I have downloaded the attached file, but I still don't get my boards to work.

Could you please tell us more about the problem ?
If you could post a video showing the problem, that would help us for more understanding.